Prices: The unit price of an item is given in INR and USD. Currently we accept INR & USD only. All prices are subject to change without notice.
Product warranty: Our warranty for all our mechanical components and systems are ONE year from the date of shipment. Repair or replacement will be made free of charge for products with defects in material and workmanship during this period. For our optical components, our warranty is 30 days from the date of shipment.
Defective items will be replaced free of cost. The customer must notify any defect in optical components within 48 hours of receipt. For all warranty replacement, a written statement with an authorized signature indicating the reason for rejection attaching test reports are requested to accompany the returned parts. All defective items must be returned in their original shipping container within 10 days of the date of shipment.
Taxes: We collect general sales tax on shipments, unless the purchaser supplies us a signed official sales tax exemption certificate with the order. Purchase made outside our region are subject to state or local sales/ use tax, if any and other taxes payable by reason of this transaction.
Repairs: If your unit is out of warranty but needs repair, please contact us with details regarding the damage.